How do I place an order?
Browse our shop, add items to your cart, and proceed to checkout. We accept PayPal and major credit cards. Orders are confirmed via email ♡
What condition are the LPS in?
Our pre-loved pets are carefully checked and graded before being listed, with condition details included in every description. 🌷 Custom pieces are made by hand and completely brand new! freshly baked by yours truly! 🎂✨
Do you ship internationally?
Shipping availability varies by location! Please check at checkout to confirm whether we ship to your country ♡
Can my order be packaged and posted on your social media?
Absolutely! ♡ Just add the separate "Package My Order" listing to your cart. I'll personally film, edit, and share your packing video on both my TikTok and Instagram for everyone to enjoy! ✨🐾
What is your return policy?
Our shipping and return information can be found on every listing, just below the "Add to Cart" section. ✨ Please be sure to read it carefully before purchasing, as it contains important information about your order ♡
I have a question, but I don't want to contact you by email.
That's completely fine! ♡ You can message me through my shop Instagram, @lpsevie_closet, for any questions about your order. Because of time zone differences, please allow up to 10 hours for a reply. I always do my best to respond to every customer! ✨ If it's been more than 6 hours without a response, there's a good chance I'm asleep🌷
Please avoid contacting me through TikTok, as I'm not very active there and may not see your message.